Frequently Asked Questions

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Schedule a Complimentary Consultation (15-30 minutes) – We’ll discuss your travel preferences, interests, and must-haves while giving you insight into how we work to create seamless, memorable trips. Confirm Your Planning Service – If you're ready to move forward, a planning fee secures the start of your personalized itinerary. Once you confirm, you'll receive an email with a secure invoice—simply complete the payment, and your journey with Fly Escapes officially begins! Review & Refine Your Proposal – We’ll present a customized travel proposal based on our discussion. You’ll have the opportunity to review and request any adjustments to ensure your trip is exactly how you envision it. Secure Your Travel Plans – Once you approve the proposal, you’ll receive a secure invoice via email to make the necessary payment(s) to confirm your trip. Your invoice will remain accessible at any time, allowing you to make payments until the final due date. For security reasons, we do not accept cash or payments over the phone. We can't wait to help you plan an amazing journey!

Absolutely! You can book for multiple travelers, and we can split invoices to accommodate multiple payers if needed.

All major credit cards are accepted. We also accept PayPal for planning fees only, all travel arrangements are paid via credit card only.

In order to ensure we are prioritizing clients who are ready to travel and need assistance, we have a trip planning fee based on the type of proposal needed. Planning fees are non-refundable.

We work with a variety of vendors who each have their own cancellation policy. Please refer to your invoice for the specific policies that apply to your booking. We strongly recommend purchasing Travel Insurance to protect your investment. Additionally, in order to process your cancellation request, a $100 fee payable to Fly Escapes will be due. Planning travel involves time and effort to secure your arrangements. From reservations to coordination with multiple vendors, work has already been done to organize your trip. Cancellation fees help to compensate for these efforts. You can avoid agency cancellation fees by rescheduling your travel instead of cancelling.

We offer most destinations, just ask!

All of our packages are customizable!

Absolutely! We have a lot of clients that prefer to book their airfare with miles or points. We can arrange as little or as much of your vacation as you prefer

Please provide us with your seat preferences and we will accommodate them when possible. If seat selection is available for your booking, your seats will be chosen in advance.

Absolutely! Please inform us of all your accessibility needs so that we can ensure to plan accordingly and provide the best possible accommodations.

We are standing by to assist as you travel. Please email us at travel@myflyescapes.com and put “in destination support” in your subject line.

We are happy to plan your special celebrations! Just let us know what you need, and we'll take care of the arrangements.

We can! Let us know on your consultation call everything you’d like to see and do and we will get it worked into your trip planning.

To cancel your booking, email us at travel@myflyescapes.com. A $100 cancellation fee will be added to your invoice. Please refer to your invoice for specific vendor cancellation policies.